Responsible Gaming

My Judi Cares — Play with Fun, Safety & Responsibility

At My Judi, we believe gambling should be an enjoyable form of entertainment — not a source of stress or hardship. This page provides all the tools, guidance, and support resources you need to ensure your gaming experience stays healthy and in control.

Responsible Gambling Tools Time & Deposit Limits Self-Exclusion 24/7 Support 18+ Only
18+
Minimum age requirement for all players
24/7
Support and assistance, available anytime
6
Self-exclusion period options available
100%
All control tools are free to activate

My Judi's Six Commitments to Healthy Players

This isn't just policy — these are real actions we take every day to protect the well-being of our players.

Self-Managed Deposit Limits

You can set your own daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is reached, the system will automatically block further deposits until the limit period resets.

Session Time Limit

Set your session time limit — 1 hour, 2 hours, or whatever suits your needs. The My Judi platform will alert you when your time is almost up and automatically log you out when it expires.

Loss Limit Protection

Set a maximum loss amount you are comfortable with each day or week. Once that limit is reached, the platform will automatically block any further betting activity to protect your finances.

Cool-Off Period

Need a break without closing your account entirely? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you will not be able to log in or make any deposits on My Judi.

Long-Term Self-Exclusion

If you feel you need to step away from playing for a longer period, choose self-exclusion for 6 months, 1 year, 5 years, or permanently. All promotional communications will also be stopped immediately.

Opt Out of Promotions

Don't want to be tempted by bonus offers? Opt out of all promotional communications from My Judi — including offer emails, bonus notifications, and marketing messages — from your account settings.

How to Activate My Judi's Responsible Gambling Tools — Quick & Easy

All responsible gambling tools on My Judi can be activated in under 2 minutes, straight from your smartphone. No fees, no complicated process.

Step 1: Log In to Your My Judi Account

Open the My Judi platform on your phone or computer and log in to your personal account as usual.

Step 2: Go to Account Settings

Click the profile icon in the top-right corner of the screen, then select "Account Settings" from the menu that appears.

Step 3: Select "Responsible Gaming"

In the settings menu, look for the "Responsible Gaming" or "Self-Control" section to view all available tools.

Step 4: Select & Activate the Limit You Want

Set deposit limits, session time limits, loss limits, or activate a cooling-off period based on your personal needs. Changes take effect immediately or within 24 hours depending on the type of limit.

Step 5: Confirm & Save

Confirm your selection. You will receive a confirmation via email or an in-platform notification. Your control tools are now active and in effect.

If you encounter any issues while activating the self-control tools, My Judi's support team is available via 24/7 live chat directly on the platform. We're always here for you.

Advanced Control Tools

Deposit Limit

Set a limit on how much you can deposit within a given period. Available options:

  • Daily limit — resets every midnight
  • Weekly limit — resets every Monday at 00:00
  • Monthly limit — resets on the first day of each month
  • Limit increases require a 7-day waiting period
Session Time Limit

Control how long you play in a single uninterrupted session. This feature helps ensure you maintain healthy play habits.

  • 15-minute reminder before the limit is reached
  • Automatic log-out when the time limit is reached
  • In-platform session timer display
Full Self-Exclusion

The strongest option for players who need a serious break from gambling.

  • Takes effect within 24 hours of request
  • All promotional communications are stopped immediately
  • Remaining balance can be withdrawn once the exclusion period ends
  • Cannot be cancelled during the active period

10 Warning Signs of Problem Gambling You Should Know

Recognising the early signs is the first step toward getting help. Don't wait until the problem becomes too serious.

1
Thinking About Gambling All the Time

Your mind is constantly preoccupied with planning your next bet — while working, during meals, or even before bed.

2
Gambling with Money You Can't Afford to Lose

You are using money meant for bills, food, or your family's basic needs to fund bets on slots or Live Casino.

3
Chasing Losses Relentlessly

Every time you lose, you keep depositing more money trying to "break even" — and the cycle just keeps repeating.

4
Lying to Loved Ones

You hide your betting activity from your partner, parents, or friends out of shame or fear.

5
Neglecting Daily Responsibilities

Work, your children's schooling, family commitments, or social responsibilities are being neglected because of time spent playing.

6
Borrowing Money to Gamble

You borrow money from friends or family, or use credit facilities, solely for the purpose of gambling.

7
Feeling Restless When Not Playing

You feel anxious, irritable, or unsettled when you are unable to access the gambling platform for a period of time.

8
Continuously Increasing Bet Amounts

You find yourself needing to bet larger amounts each time just to feel the same level of excitement as before.

9
Gambling to Escape Problems

Gambling has become your way of escaping work stress, family problems, or feelings of sadness and anxiety.

10
Tried to Stop but Couldn't

You have tried multiple times to stop or cut back on gambling but have been unable to do so on your own.

If you identify with 3 or more of the signs above, we strongly encourage you to activate self-exclusion on My Judi immediately and seek professional help. You don't have to face this alone.

Self-Check: Are My Playing Habits Healthy?

Answer these quick questions honestly to assess your gambling habits. There are no right or wrong answers — this is purely for your own benefit.

In the past month, have you ever wagered more than you originally planned?
Yes, it happens often
Sometimes
Never

Have people close to you (family or friends) ever expressed concern about your gambling?
Yes, several times
Once or twice
Never

Have you ever used money set aside for necessities — such as bills, food, or rent — for gambling?
Yes
One-time only
Never

How do you feel when you haven't been able to play for a few days?
Very restless and uncomfortable
Slightly uncomfortable
It's fine, no issues

12 Practical Tips for Responsible Gambling at My Judi

Practised by smart players — easy to do, with a big impact on your quality of life.

Set a Budget Before You Play
Decide how much you are willing to lose, then stick to it without exception.
Session Time Limit: Maximum 2 Hours
Playing for too long can impair your judgement and decision-making.
Play for Fun, Not Income
Think of gambling as entertainment — like going to the movies — not a source of income.
Don't Chase Your Losses
A losing day is a losing day. Step away and come back another day with a clear head.
Take Regular Breaks
Take a short break every 45–60 minutes for your mental and physical well-being.
Don't Play When Tired or Emotional
Poor decisions are often made when you're stressed, angry, or exhausted.
Single Deposit Per Session
When your session funds run out, stop. Do not make additional deposits within the same session.
Let Someone Close to You Know About Your Limits
Share your gambling limits with someone you trust for added accountability.
Enjoy Your Wins, Don't Get Greedy
When you're on a good winning streak, withdraw a portion of your winnings and enjoy it outside the platform.
Use My Judi's Self-Control Tools
Activate deposit and session time limits from your account settings for automatic protection.
Maintain Other Hobbies & Activities
Maintain balance with other hobbies — badminton, cooking, reading, and so on.
Seek Help Without Shame
Asking for help is a sign of strength, not weakness. My Judi is always here for you.

Responsible Gaming FAQs

No, self-exclusion cannot be cancelled while the chosen period is still active. This is an intentional safeguard — to ensure your commitment is fully honoured. Once the exclusion period ends, your account will be automatically reinstated and you may resume playing if you wish.

Your account balance remains secure throughout your self-exclusion period. You may request a withdrawal of any eligible balance (subject to rollover requirements if a bonus is active) by contacting our support team via email. Funds will be processed to your Malaysian payment method as usual.

No. To protect players from impulsive decisions, any increase to your deposit limit requires a 7-day waiting period before it takes effect. This gives you time to reconsider. Conversely, deposit limit reductions take effect immediately with no waiting period.

My Judi's support team is available 24/7 via in-platform live chat to help you activate any responsible gambling tool right away. For professional help with gambling-related issues, please contact our My Judi support team, who will direct you to the appropriate resources in Malaysia.

Yes, all self-control tools on My Judi are 100% free for all registered players. There are no fees or charges to activate deposit limits, session time limits, loss limits, cooling-off periods, or self-exclusion. Player wellbeing is our priority and we will never profit from it.

Play for Fun, Play Responsibly at My Judi

Register today and enjoy over 1,000 games with the best responsible gambling tools, provided free for all members. Your safety is My Judi's top priority.

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