Official Documents

My Judi Terms & Conditions – Complete Guide to Using the Malaysia Platform

Please read these Terms & Conditions carefully before using the My Judi platform. This document outlines your rights and responsibilities as a player, as well as our policies that apply to all users.

Updated: 1 January 2026  |  Effective immediately

My Judi Terms & Conditions Summary

Six key things you need to understand before playing on My Judi.

18-Year Age Limit

My Judi is an exclusive platform for adult players aged 18 and above. Registration by individuals under the age limit is strictly prohibited and any such account will be terminated.

One Account Per Player

Each player is permitted to hold only one active account. Owning multiple accounts may result in the termination of all associated accounts and forfeiture of balances.

Clear Bonus Terms

All bonuses are subject to the stated rollover requirements. Bonuses cannot be withdrawn directly until the wagering requirements have been met.

Transactions in MYR

All transactions on My Judi are conducted in Malaysian Ringgit (RM). Deposits and withdrawals support Malaysian local payment methods only.

Personal Data Protection

My Judi protects all players' personal information in accordance with our data protection policy. Data will not be shared with third parties without your consent.

Responsible Gaming Support

My Judi provides self-control tools and access to support resources for players who need assistance with maintaining healthy gambling habits.

Important: By registering and using the My Judi platform, you are deemed to have read, understood, and agreed to all Terms & Conditions set out below. If you do not agree with any part of these Terms, please do not use our services.

1

Acceptance of Terms of Use

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player" or "User") and My Judi ("Platform", "We", "Company"). These Terms govern your use of all services, games, features and content available through the My Judi platform, whether accessed via a web browser, mobile application or any other device.

By clicking "Register", "Log In", or by accessing the My Judi platform in any way, you expressly and unconditionally accept and agree to be bound by these Terms. This acceptance takes effect from the first date you access or register on the My Judi platform.

If you are acting on behalf of an organisation using this platform, you represent and warrant that you have full authority to bind that organisation to these Terms.

These Terms & Conditions may be amended from time to time. My Judi will notify players of material changes via in-platform notifications or email. Continued use of the platform after any amendments take effect will be considered acceptance of the revised Terms.

2

Registration Eligibility & Age Requirement

To register and use the My Judi platform, you must meet all of the following eligibility requirements at all times:

  • Aged 18 years and above at the time of registration and throughout the period of platform use.
  • Registering under your own name with truthful, accurate, and complete personal information.
  • Has never had an account at My Judi terminated or suspended previously.
  • Is not currently under an active self-exclusion on any platform.
  • Have full legal capacity to enter into a binding agreement.
  • Residing in a region where the use of the My Judi platform is not prohibited by local law.

My Judi reserves the right to request identity verification documents at any time to confirm a player's eligibility. Documents that may be requested include a national identity card (MyKad), passport, or other official documents that can verify your age and identity.

Child Protection: My Judi takes child protection very seriously. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms. Any attempt by an underage individual to use our platform will be reported to the relevant authorities.

3

Player Account & Security Responsibilities

Each player is only permitted to hold and operate one (1) active account on the My Judi platform at all times. Registering multiple accounts under the same individual — even using different names, email addresses, or phone numbers — is strictly prohibited and may result in the termination of all associated accounts and forfeiture of all balances and bonuses.

You are solely responsible for:

  • Keeping your account username and password confidential.
  • Ensuring that no other party uses your account without your authorisation.
  • Notify My Judi immediately if you suspect your account has been compromised or accessed without your authorisation.
  • Ensure that all personal information in your account profile is kept up to date and accurate.
  • Not to transfer, sell or share access to your account with any third party.

My Judi will not be held liable for any losses arising from unauthorised access to your account caused by your own negligence in safeguarding your login credentials.

4

Deposit & Payment Methods

My Judi only accepts deposits through approved payment methods listed on the platform. All transactions are conducted in Malaysian Ringgit (RM). Accepted deposit methods include:

  • Malaysian E-Wallets: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
  • Instant Bank Transfer: DuitNow QR, DuitNow Transfer
  • FPX Online Banking: Maybank2u, CIMB Clicks, Public Bank, RHB Now, Hong Leong Connect and other supported banks

The minimum deposit is RM10 per transaction. Deposits will be credited to your My Judi account within seconds of a successful transaction. My Judi does not charge any processing fees for deposits; however, third-party payment providers may apply their own fees.

Important: You may only deposit funds from legitimate sources and from accounts registered in your own name. My Judi reserves the right to request proof of payment account ownership if any irregularities are detected. Third-party deposits are not accepted.

5

Withdrawal & Payment Policy

Players may request a withdrawal of winnings at any time through the My Judi account panel, subject to the following conditions:

  • The minimum withdrawal amount is RM50 per request.
  • All active bonus rollover requirements must be fulfilled before a withdrawal can be processed.
  • Identity verification (KYC) must be completed for your first withdrawal or any withdrawal exceeding a specified limit.
  • Withdrawals will be processed to the same payment method used for your last deposit, or a verified method on file.
  • Withdrawals may only be made to an account registered in the name of the verified player.

Withdrawal processing times depend on your VIP level. Bronze members can expect withdrawals within 15–30 minutes, while Royal VIP members enjoy express withdrawals in under 5 minutes. My Judi will not be held responsible for any delays caused by third-party payment providers.

VIP Level Withdrawal Processing Time Withdrawal Limit / Day KYC Status
🥉 Bronze 15–30 minutes RM5,000 Required
🥈 Silver 10–20 minutes RM10,000 Required
🥇 Gold 10–15 minutes RM30,000 Required
💎 Platinum 5–10 minutes No limit Done
👑 Royal < 5 minutes No limit Done
6

Bonuses, Promotions & Rollover Requirements

All bonuses and promotions offered by My Judi are subject to these Terms and the specific conditions stated alongside each offer. Players are responsible for reading and understanding the terms of each bonus before claiming it.

General terms applicable to all bonuses at My Judi:

  • Rollover requirement (turnover): Bonuses must be wagered according to the stated rollover requirement (typically 10x–30x the bonus amount) before any withdrawal can be made. Rollover rates vary by promotion and will be clearly stated.
  • Bonus validity period: Each bonus has a limited validity period — typically between 7 and 30 days. Bonuses not utilised within this period will expire automatically.
  • Betting limit while bonus is active: While a bonus is active, the maximum stake per bet is RM50 or less unless otherwise stated. Bets exceeding this limit while a bonus is active may result in the forfeiture of that bonus.
  • Eligible games: Not all games count towards meeting rollover requirements. Typically, slots contribute 100%, while table games contribute at a lower rate. Please check the terms of each promotion for full details.
  • One active bonus at a time: Only one active bonus is permitted at a time unless otherwise stated.

My Judi reserves the right to cancel, modify or revoke any bonus or promotion at any time if there is evidence of abuse, fraud or a breach of these Terms by a player.

7

Betting & Game Rules

All bets placed on My Judi are final and cannot be cancelled once confirmed by the player. Players are fully responsible for verifying all bet details — bet type, amount, and game — before clicking the confirm button.

Specific rules applicable to the main betting categories:

  • Slots & Casino Games: Outcomes are determined by a certified Random Number Generator (RNG). All results are final.
  • Live Casino: Outcomes are determined by the actions of a live dealer. In the event of a technical disruption during a session, the affected round will be declared void and all wagers will be refunded.
  • Sports Betting & E-Sports: Bets are subject to the rules of the relevant sport. If a match is cancelled or not completed within 24 hours, all bets will be voided and refunded.
  • Live Betting (In-Play): Odds can change rapidly during a live match. Bets are only valid once confirmed by the My Judi system.

My Judi reserves the right to void or reject any bet that is deemed suspicious or placed on the basis of a technical error or a significant odds error. In such cases, the original stake will be refunded to the player's account.

8

Prohibitions, Prohibited Conduct & Fraud

The following behaviour is strictly prohibited on the My Judi platform and may result in immediate account termination and legal action:

  • Registering multiple accounts to abuse bonuses or promotions.
  • Using automated software (bots), scripts, or any technical tools to automate betting.
  • Colluding with other players to manipulate game outcomes (collusion).
  • Exploiting bugs or technical errors on the platform to gain an unfair advantage.
  • Uploading fraudulent identification documents or providing false information during the KYC process.
  • Using the My Judi platform for money laundering or any other illegal activity.
  • Launching any form of cyberattack against My Judi's infrastructure.
  • Selling or transferring account balance to another player for payment.

My Judi reserves the right to report any suspicious activity to the relevant authorities in Malaysia. My Judi's determination of whether a violation has occurred is final.

9

Account Closure & Self-Exclusion

Players may request the closure of their My Judi account at any time by contacting our customer support team. Prior to closure, all active wagering requirements must be settled and a withdrawal of any eligible balance may be requested.

My Judi also supports a self-exclusion programme for players who feel they need to take a break from gambling for a set period. Available options:

  • Temporary cooling-off period: 24 hours, 7 days, 30 days or 90 days.
  • Long-term self-exclusion: 6 months, 1 year or 5 years.
  • Permanent closure: Account permanently closed and cannot be reopened.

During an active self-exclusion period, players will not be able to access their account or receive any promotional communications from My Judi. For assistance, visit the Responsible Gaming us.

My Judi also reserves the right to close or suspend an account without prior notice in the event of a breach of these Terms or any suspicious activity.

10

Limitation of Liability & Disclaimer

The My Judi platform is provided on an "as is" basis. While we make every effort to ensure a continuous and uninterrupted service, My Judi does not guarantee that the platform will always be available free from technical issues, errors or outages.

My Judi is not liable for:

  • Any financial losses arising from gambling activity on our platform.
  • Service disruptions caused by factors beyond our control (internet outages, power failures, natural disasters).
  • Actions or omissions by third-party service providers, including game suppliers and payment providers.
  • Indirect, consequential, or unforeseen losses arising from the use of our platform.

In all circumstances, My Judi's liability to any player is limited to the net deposit amount made by that player within the 30 days preceding the claim.

11

Amendments to Terms & Conditions

My Judi reserves the right to amend, update, or replace these Terms & Conditions at any time at our sole discretion. Players will be notified of material changes through:

  • In-platform notification on My Judi upon login.
  • Email to the player's registered email address (where applicable).
  • Announcements on the platform's main page.

It is the player's responsibility to review these Terms periodically. The "Last Updated" date at the top of this document indicates when the most recent amendments took effect. Your continued use of the My Judi platform following any amendments constitutes your acceptance of the revised Terms.

12

Contact Us

If you have any questions, complaints, or need clarification regarding these Terms & Conditions, My Judi's customer support team is available to assist you 24 hours a day, 7 days a week.

Ways to reach us:

  • Live Chat: Available directly within the My Judi platform — click the chat icon in the bottom right corner of the screen.
  • Email: support@myjudi.click
  • VIP Manager (Platinum and above): Reach us directly via the WhatsApp number provided.

For formal complaints, please email support@myjudi.click with the subject line "Formal Complaint" and we will respond within 24 business hours. All disputes will be resolved in accordance with applicable laws and in a manner that is fair to both parties.

You may also visit the FAQ us for answers to the most frequently asked questions by Malaysian players.

Familiar with Our Terms? Play with Confidence!

The My Judi platform operates with full transparency and fairness. Register now and enjoy the best online casino experience in Malaysia to the fullest.

Register for Free Now Responsible Gaming
Bahasa Melayu